Our Services
Privacy Policy
1. Overview
Trekz Incorporated (“Trekz,” “we,” “us”) offers AI-supported drone mapping, GIS-based survey analytics, and infrastructure inspection services. We are committed to safeguarding your privacy. This policy explains what information we collect, how we use it, who we share it with, and your rights regarding that data.
2. Information We Collect
A. Information You Provide
• Contact and registration information when you sign up, inquire, or request proposals (e.g., name, email, phone, organization).
• Project-specific data you supply regarding mapped assets, infrastructure details, or event logistics.
B. Usage and Technical Data (Analytics)
• Automatically collected data such as IP address, browser/device type, usage patterns of our dashboard or mapping tools, timestamps, and location metadata associated with images and field devices used for mapping.
C. Drone & Sensor Data
• High-resolution imagery, LiDAR, or 360° mapping captures collected during operations, along with associated geospatial metadata.
D. Other Information
• Customer support interactions such as emails, chat transcripts, or recorded calls for troubleshooting, training, and service improvement.
• Survey or feedback submissions voluntarily provided about your experience with Trekz.ai.
• Social media or referral data if you engage with us through third-party platforms or links.
• Biometric or sensory data where applicable (e.g., voice recordings from audio input, identifiable imagery from drone captures) processed solely for project purposes.
• Audio/visual recordings taken during site visits or remote inspections, which may include ambient sounds or incidental personal images.
• Third-party integration data from systems such as GIS platforms, cloud storage, or asset management tools, imported at your direction.
3. How We Use Your Information
We use collected data to:
• Provide mapping, inspection, and AI analysis services.
• Generate survey-grade analytics and digital twins for event planning, infrastructure management, and asset monitoring.
• Improve system accuracy and performance via aggregated, anonymized usage data.
• Communicate with you regarding your account, projects, or support requests.
• Fulfill legal, regulatory, or compliance obligations.
4. Sharing & Disclosure
We may share information:
• With trusted third-party service providers (e.g., cloud hosting, analytics) solely for delivering our services.
• In aggregate or anonymized form for internal analysis or improvement of our platform.
• When required by law, legal processes, or to protect rights and safety.
• In events like mergers or acquisitions, where data may be transferred to successors under similar protections.
5. Legal Basis for Processing (where applicable)
We process your data on lawful grounds, including:
• Performance of a service contract.
• Legitimate interests (e.g., service improvement and system security).
• Compliance with legal obligations.
• Consent, where required under applicable data protection law.
6. Data Retention
We retain your personal and project data as long as needed to provide services or as otherwise required by law.
• Operational and technical logs may be retained longer for performance and compliance purposes.
• Clients may request deletion or export of their personal and project-specific data, subject to contractual or regulatory constraints.
7. International Data Transfers
If your data is transferred outside your country of residence, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information in accordance with applicable law.
8. Security Measures
• We implement technical and organizational safeguards, including encrypted transmissions, role-based access controls, and infrastructure monitoring — to protect data.
• While we strive to safeguard your data, no electronic transmission or storage method is 100% secure.
9. Your Rights & Choices
Depending on your jurisdiction (including California under the CCPA and the European Union under the GDPR), you may have the right to:
• Access, update, or correct your personal data.
• Request deletion, where legally allowed.
• Restrict or object to processing in certain circumstances.
• Withdraw consent (if the processing is based on consent).
• Receive a copy of your data in a portable format.
You may also opt out of marketing emails or promotional communications. We will continue sending essential service-related communications.
10. Cookies & Tracking
We may use cookies, pixel tags, or analytics tools to understand usage, improve our platform, and deliver personalized communication. You may disable these via your browser or device settings, though some features may not function properly.
11. Children’s Data
Our services are tailored to business and infrastructure contexts, not children. We do not knowingly collect data directly from minors. If you believe your child under the age of 13 has provided personal data to us, please contact us so we can take appropriate steps. We comply with applicable children’s privacy laws, including COPPA in the
United States.
12. Changes to this Policy
We may update this policy from time to time, notifying you via our website or email if there are material changes. Continued service after updates indicates acceptance of the revised policy.
13. Jurisdiction and Venue
In the event there is a dispute regarding this Privacy Policy, the jurisdiction and venue for any action must be in the county of Clark, state of Nevada. If either party brings legal action to enforce its rights under this Privacy Policy, the prevailing party will be entitled to recover its expenses (including reasonable attorneys’ fees) incurred in connection with the action and any appeal.
Contact Us
If you have questions or wish to exercise your data rights, please contact:
Trekz Incorporated
6600 Charleston Blvd. 116
Las Vegas, NV 89146
Email: info@trekz.ai
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